Step #1: How Can You Grow Your Own SMS List ?
You can easily grow your SMS list through pop-ups on your website, as well as text-a-keyword programs that can help grow a […]
Email + SMS: The Perfect Combo
I’m a big fan of text messaging. It could be because I’m a bit introverted, but I think texting is the BEST […]
Phase #4: Advocacy – How to Ask for Feedback
The final Advocacy Phase is where you have a chance to ask the customer to give back to you. You’ve helped the […]
Phase #3: Expansion – Maximize Their Purchase
The next stage is the Expansion Phase. The Expansion Phase is all about “expanding” on the original purchase and showing the customer how […]
Phase #2: Retention – The Power of Value Stacking
The Retention Phase focuses on the following hurdle: the customer could’ve bought this product at numerous other stores, so it’s critical to […]
Why Adoption Post-Purchase Phase with Email & SMS is Critical for Ecommerce Brands
These days, customer service and marketing must be closely intertwined. In fact, many e-commerce brands have a chief customer officer overseeing the […]
The Post-Purchase Hourglass
Remember the statistic that 74% of clients make only one purchase? This statistic demonstrates how poorly most brands handle the after-sale experience. […]
5 Ways and value-adds to enrich customer retention.
Marketing can be hectic and unfruitful if you don’t know what and how to make certain adoptions to improve your game. […]
THE IMPORTANCE OF TALKING IS WITH YOUR CUSTOMERS.
E-commerce strategies are so important that marketing without a strategy is considered an unfruitful and let’s just say a”sin” so don’t worry […]
WHY POST-PURCHASE ADOPTION MAKES OR BREAKS REPEAT CUSTOMERS?
The biggest problem faced by companies today is the loss of customers after their first experience with the company there are many […]
How Hourglass Grow LTV of Customers
Hourglass is a term often used in business to describe a customer retention strategy that focuses on increasing the lifetime value (LTV) […]
Use Flywheel Mindset to Boom Sales
A flywheel mindset is a customer-centric approach that focuses on creating a positive customer experience, which leads to increased customer loyalty and […]