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Our experts will provide a deep 108-point audit of your email, SMS and retention strategy in less than 72 hours.
TRUSTED BY RETAILERS & BRANDS WORLDWIDE
Our frequently asked questions & answers
Do you offer done-with-you services or done-with-you?
Our clients request both services so we specialize in both! We work with your team & provide support services as well as manage your entire email, SMS and retention strategy entirely. Both yield fantastic results!
Do you only work with Shopify & Klaviyo?
Because of our strong experience working with retailers of all size, we’re an ESP-agnostic agency. We’re experts in Klaviyo, Omnisend, Listrak, Bluecore, Sailthru, and many others as well as WooCommerce, BigCommerce, Magento and custom websites as well. You’re in good hands no matter what!
How quickly will you get started on my brand?
As of today, we onboard clients instantly and are fully up and running within 7 days. Our complete onboarding process moves at the pace of every client but, on average, it takes 14 days to complete our onboarding and start seeing quick wins!
Do you have require long-term contracts?
When I was VP of Retention, most agencies I hired locked in a two-year commitment and burned my budget and results quickly. I learned this: never lock in contracts & we do not offer long-term commitments here. Rest assured, you can start & stop with us anytime!
Do you have case studies & testimonials?
We have dozens of happy customer testimonials and case studies to check out. I recommend you visit our Case Studies page and Youtube channel for our latest ones!
Do you provide paid ads, CRO or other services?
A jack of all trades is a master of none. Although we’ve been asked to run ads for hundreds of brands after seeing our email, SMS and retention results, we politely decline. We’re experts in our field and we can provide more value around customer-centric endeavors, such as SMS, Customer Service, app push, & other services instead of acquisition services. But we do have a select few paid media agencies we recommend and are happy to share!
How fast until I see results?
Most of our clients experience anywhere between 100% to 350% email, SMS and retention revenue growth in the first 90 days. In addition, we focus on quick wins right out of the gate that yield instant profits. In fact, after our in-depth audit, we provide a clear ROI calculator for you to review and see the immense revenue potential that’s untapped on your list. We have yet to miss that mark for our clients!
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Get access to over $12,000 worth of email, SMS and retention content when you book a free audit with our strategists.