Here are some of the ecommerce KPI’s to measure customer lifetime value.
- Average Order Value
- Average Customer Lifespan
- Purchase Frequency Rate
- Churn Rate
- Lifecycle Migration
- 1x buyers to 2x buyers
- Non-buyers to 1x buyers
- Active vs churn rate
- Risk of churn to active
In this webinar, I’ll show you how to grow revenues by 600% by implementing a customer lifetime value strategy Why growing customer value is 6x more beneficial than just acquiring new one-time customers.
How to leverage email, SMS, and social media to grow one-time buyers into multi-purchase buyers.
How social media and user-generated content plays a KEY role in growing lifetime value Upsell hacks to grow orders AND order value