A little about me: I used to be the VP of CRM for multiple 9-figure ecommerce brands. I ran multi-million subscriber lists and generated over $100M cumulative email & SMS revenue annually for years. 

When COVID-19 hit, I saw a ton of businesses hit hard and pivot to ecommerce. But they literally had no clue how to succeed. And even if they did succeed at grabbing new COVID customers, they struggled to keep them loyal in the face of such heavy competition.

Being adopted from Colombia, I've aways had a soft spot for underdogs... and there was no bigger underdog than a small business struggling to compete with the top dogs. 

I saw an opportunity to bring my customer retention expertise from the 1% to help small brands like yours compete to win at ecommerce. 

Facts: 90% of ecommerce is owned by just 10 major brands. An additional 6% is owned by the 9-figure brands I worked with.

And that small sliver of 4% is left for brands like you to fight over. But it's hard to compete with the top brands when you don't have their cash, resources and expertise.

Time to level the playing field. 

I help 7- to 9-figure ecommerce brands like yours unlock the true revenue potential from every customer on your list... by GIFTING YOU the secret retention strategies of the top 1%.

I want to help you turn more one-time buyers into lifetime buyers.

And it starts with a fully optimized, automated and strategized email & SMS program. 

If you're an e-commerce brand looking to grow this year, email & SMS needs to be at the center of everything you do.

Fact: 74% of e-commerce customers are one-time buyers. Fact: 80% of those one-time buyers were gained at a discount (aka no profits for you). Fact: It costs 600% more to gain customers than retain them.

Fact: you can't beat your competition by losing customers after one sale. 

My mission: help the small yet scaling e-commerce brand level the playing field with the top 1% and compete to WIN.

I tried, succeeded, failed, tweaked, perfected email & SMS on 50M+ email lists, over 300BN+ email campaigns and years of trial and error. I then tested it on multiple brands, niches, industries and lists. The end result: I know what works,

In fact, I created a unique email & SMS strategy. And it works insanely well. I could rattle off DOZENS of case study statistics - one client went from 1% of total email revenue to 30% in 90 days - because of this four-stage technique.

Honestly, I built, tested, failed, iterated and refined these strategies for the top 1%. Now I bring them to you!

But this is not about my strategy. This is about you right now.

If keeping customers loyal, increasing profits and even reducing reliance on ad spend is important to you this year, watch this free video. 

Doesn't matter if you're a 7-figure e-commerce brand or a $5 billion e-commerce brand (my team at HiFlyer Digital and I work with both of those type of brands today!)... it works for all of them. See the screenshots above! 

I've lectured on this exact strategy at eTail, Post-Funnel, Bluecore Summit and even won Best Email Performance award (beating out Sephora, Jockey and Nike) at Bluecore Summit!

Here's my promise to you: if you watch this video and don't see a major shift in your retention perspective or performance, I'll personally work on your brand for one month free. 

Most importantly: your customers deserve a better email & SMS experience. If I can help you create a better customer relationship that keeps customers engaged and yields more profits for you, that's a win-win, wouldn't you agree?

Watch the video.